10/17/2025 11:43:00.856 OfficeConfigHelper: GetCacheTimestamp hr = 0x80070002, result: 0, valueData: 0 10/17/2025 11:43:00.856 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 10/17/2025 11:43:00.857 OfficeConfigHelper: UseOfficeConfigUpdateValues: 0 10/17/2025 11:43:00.857 SettingsDownloader: use office config update values false 10/17/2025 11:43:00.857 SettingsDownloader: Set a flag to try OfficeConfig if download fails. isToDownloadUpdateRingSEttingsJson: 1, sentOfficeConfig: 0, urlFromOfficeConfig: 10/17/2025 11:43:00.857 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 10/17/2025 11:43:00.857 PreSignInSettingsConfigJSON: Downloading settings from https://g.live.com/odclientsettings/ProdV2, useBitsAndRetry: true 10/17/2025 11:43:00.857 WebClient: WebClient(000001EF45DC6610): Beginning Async Download, id=[PreSignInSettingsConfigJSON], highPri=[true], Uri=[https://g.live.com/odclientsettings/ProdV2] 10/17/2025 11:43:00.857 WebClient: WebClient(000001EF45DC6610): Background thread started 10/17/2025 11:43:00.857 WebClient: WebClient(000001EF45DC6610): Download attempt #1 (max 10) 10/17/2025 11:43:00.857 WebClient: WebClient(000001EF45DC6610): BeginDownloadAttempt: using BITS 10/17/2025 11:43:00.863 Chk: !ERROR! (0x80004005) (webclient.cpp:1268) ERROR: "" failed with 0x80004005 in . 10/17/2025 11:43:00.879 WebClient: WebClient(000001EF45DC6610): BITS temporary file=[%UserProfile%\AppData\Local\Temp\wctD68B.tmp], foreground download=true 10/17/2025 11:43:00.879 WebClient: WebClient(000001EF45DC6610): WaitForDownloadAttempt() 10/17/2025 11:43:01.426 WebClient: WebClient(000001EF45DC6610): Download of 'PreSignInSettingsConfigJSON' finished successfully. 10/17/2025 11:43:01.427 WebClient: WebClient(000001EF45DC6610): WaitForMultipleObjects() TryCompleted was signaled. 10/17/2025 11:43:01.427 WebClient: WebClient(000001EF45DC6610): Download attempt #0 result hr=0x00000000 10/17/2025 11:43:01.427 WebClient: WebClient(000001EF45DC6610): Background thread exiting, hr=0x00000000 10/17/2025 11:43:01.442 UpdateRingSettingsDownloader: Update settings. hresult = 0 10/17/2025 11:43:01.443 PreSignInSettingsConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 10/17/2025 11:43:01.443 SettingsDownloader: Downloading PreSignInSettingsConfigJSON from https://g.live.com/odclientsettings/ProdV2 hr = 0 10/17/2025 11:43:01.443 WebClient: WebClient(000001EF45DC6610): destroyed 10/17/2025 11:43:01.451 WebClient: WebClient(000001EF45DC6610): useWinHttp: true 10/17/2025 11:43:01.451 OfficeConfigHelper: GetEnvironmentType hr = 0x80070002, result: 0, valueData: 0, 10/17/2025 11:43:01.451 ECSConfigJSON: Downloading settings from https://ecs.office.com/config/v1/ODSP_Sync_Client/25.184.0921.0004?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=512fcdc2-b38a-daa1-2eac-df15061de260, useBitsAndRetry: true 10/17/2025 11:43:01.451 WebClient: WebClient(000001EF45DC6610): Beginning Async Download, id=[ECSConfigJSON], highPri=[true], Uri=[https://ecs.office.com/config/v1/ODSP_Sync_Client/25.184.0921.0004?UpdateRing=Prod&accountType=StandaloneUpdater&clientid=512fcdc2-b38a-daa1-2eac-df15061de260] 10/17/2025 11:43:01.451 WebClient: WebClient(000001EF45DC6610): Background thread started 10/17/2025 11:43:01.451 WebClient: WebClient(000001EF45DC6610): Download attempt #1 (max 0) 10/17/2025 11:43:01.451 WebClient: WebClient(000001EF45DC6610): BeginDownloadAttempt: using URLMon 10/17/2025 11:43:01.451 WebClient: WebClient(000001EF45DC6610): BeginDownloadAttempt: using WinHTTP instead of URLMon 10/17/2025 11:43:01.451 WebClient: WebClient(000001EF45DC6610): DownloadToStream: WinHttpCrackUrl returned hr=0x00000000. 10/17/2025 11:43:01.461 WebClient: WebClient(000001EF45DC6610): DownloadToStream: WinHttpOpen returned hr=0x00000000. 10/17/2025 11:43:01.461 WebClient: WebClient(000001EF45DC6610): DownloadToStream: WinHttpConnect returned hr=0x00000000. 10/17/2025 11:43:01.461 WebClient: WebClient(000001EF45DC6610): DownloadToStream: WinHttpOpenRequest returned hr=0x00000000. 10/17/2025 11:43:01.809 WebClient: WebClient(000001EF45DC6610): DownloadToStream: WinHttpSendRequest returned hr=0x00000000. 10/17/2025 11:43:01.809 WebClient: WebClient(000001EF45DC6610): DownloadToStream: WinHttpReceiveResponse returned hr=0x00000000. 10/17/2025 11:43:01.809 WebClient: WebClient(000001EF45DC6610): DownloadToStream: WinHttpQueryHeaders returned 1 with http code 200. 10/17/2025 11:43:01.809 WebClient: WebClient(000001EF45DC6610): DownloadToStream: Response headers are 1698 bytes long. 10/17/2025 11:43:01.811 WebClient: WebClient(000001EF45DC6610): DownloadToStream: SHCreateStreamOnFileEx returned hr=0x00000000. 10/17/2025 11:43:01.811 WebClient: WebClient(000001EF45DC6610): DownloadToStream: IStream Write of 355 bytes with hr=0x00000000. 10/17/2025 11:43:01.811 WebClient: WebClient(000001EF45DC6610): DownloadToStream: IStream Write of 0 bytes with hr=0x00000000. 10/17/2025 11:43:01.814 WebClient: WebClient(000001EF45DC6610): WaitForDownloadAttempt() 10/17/2025 11:43:01.814 WebClient: WebClient(000001EF45DC6610): WaitForMultipleObjects() TryCompleted was signaled. 10/17/2025 11:43:01.814 WebClient: WebClient(000001EF45DC6610): Download attempt #0 result hr=0x00000000 10/17/2025 11:43:01.814 WebClient: WebClient(000001EF45DC6610): Background thread exiting, hr=0x00000000 10/17/2025 11:43:01.814 ECSConfigurationDownloader: Update configuration. hresult = 0 10/17/2025 11:43:01.814 ECSConfigJSON: !ERROR! (0x80070005) Failed to copy the downloaded settings file locally. 10/17/2025 11:44:11.891 WebClient: WebClient(000001EF45DBF140): destroyed 10/17/2025 11:44:11.892 WebClient: WebClient(000001EF45DC6610): destroyed